It may be possible to reschedule a booking placed with us. Bookings may be rescheduled once free of charge, subsequent reschedules will be subject to an administration charge of £30 payable to Find My Man and Van before the reschedule can be implemented. A reschedule request must be made by calling us on 0333 123 0240 during office hours Weekdays 9:30am-8pm, Weekends 9:30am-5pm at least 2 full days before the booked service.
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Amendments will take effect from the day of receipt, if the scheduled driver can accommodate the amendment. If an amendment cannot be accommodated by the driver, we shall endeavour to allocate and schedule an alternative driver and vehicle. We cannot guarantee that an alternative driver can be scheduled, as this depends on the availability of an alternative driver.
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Any reschedule requests will incur a loss of your initial payment if the original booking is confirmed with an assigned service provider and a replacement cannot be found to meet the new schedule.
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Reschedule requests must be confirmed directly with the booking placer by phone conversation (we need to confirm identity) and will not be accepted by email, text or other communication methods. If you are unable to get through please leave a message and we will call you back to confirm.
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Please refer to the reschedule terms and conditions for more information.